Estimated shipping times:
United States: 7-25 business days
Australia: 7-40 business days
Canada: 7-25 business days
France: 7-25 business days
Germany: 7-25 business days
Greece: 7-25 business days
Ireland: 7-25 business days
Italy: 7-25 business days
Japan: 7-25 business days
The Netherlands: 7-25 business days
United Kingdom: 7-25 business days
North America: 7-25 business days
Europe: 7-25 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
On average our parcels arrive within 14- 25 days. It all depends on how busy the post company is. Also it is depend on your local customs at the time of arrival of your order.
It could be delay of many reasons when the customs are busy.
Delivery for orders shipping outside of the Ukraine sometime may take up to 30 days due to international customs processing time. We will do our best to expedite the process but, unfortunately customs procedures are beyond our control. If your package appears to be not moving, this is most likely an indication that it is still in customs.
Please note, during the holiday season, processing and shipping may take longer
How can I track my order?
Tracking details will be e-mailed to you once your order has been shipped. Most orders are shipped within 1-3 business days.
We are gladly accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in.